Data backup of your data from the Microsoft 365 Cloud at the LRZ as a managed service.
Contrary to what you might think, data in the cloud is not immune to data loss. The truth is that your data in the cloud is exposed to the same risks as data it stores on-premise in your organization.
With the LRZ service M365 Backup, we offer organizations the opportunity to create a regular data backup of Microsoft 365 data (OneDrive, Sharepoint, Teams, Exchange Online) at the LRZ and to perform restores by selected users of the organization in self-service.
Scope of Services and Service Specifics
- Advice on needs analysis
- Procurement of the necessary backup software licenses via the volume quota of the LRZ
- Setting up the backup in cooperation and coordination with the customer organization
- Professional operation of the entire backup infrastructure in the LRZ data center
- Performing and monitoring regular backups
- Assumption of fault clearance insofar as these fall under the responsibility of the LRZ
- Regular reporting on the data backups by e-mail to the customer organization
- Provision of a web-based self-service restore portal for selected restore operators of the customer organization
- Optional (for an extra charge):
- Creation of a second copy of the backup data in a remote data center of an LRZ partner
Availability
- A monthly availability of the service of at least 95% is aimed for
- By default, a version of the backup data is stored on storage with RAID6 redundancy
Confidentiality
- Backup data is stored in encrypted form in the data center of the LRZ or a partner institution
Fees
The fees are calculated according to the number of users to be secured or licensed. There is an annual fee per user for the provision of the service and operation of the infrastructure by the LRZ and an annual fee for the licensing of the backup software.
| M365 Backup | Fee |
|---|---|
| LRZ service and operation, per licensed user, incl. 25 GiB backup storage per user | on request |
| License Backup Software, per licensed employee * | on request |
| License backup software, per licensed student * | on request |
| Storage space increase of over 25 GiB on average per user – price per TiB per year | on request |
- If the average backup storage usage of an organization's users permanently exceeds 25GiB, the LRZ reserves the right to bill the additional storage space at 135 euros per TiB and year after informing the customer in advance.
- Fees for optional services on request.
* License prices may vary slightly depending on the term (1, 3 or 5 years). The license costs will be invoiced to customers unchanged.