HPC User Support at LRZ


For questions from special application areas, you may also directly contact members of the support team listed in the table below. However, we always recommend to submit an incident via our Servicedesk-Portal, via the simple Submission Site or by calling the Servicedesk. This will guarantee that your request will be processed on short order and all actions can be tracked.

Please always consult http://www.lrz.de/aktuell/ before reporting an incident.


Allows you to submit incidents, view old incidents and add additional information. Furthermore you can place orders according to the LRZ service catalog. Important: This portal only works if you use MS Internet Explorer, Mozilla Firefox or Apple Safari with enabled javascript.


Simple Submission Site

Allows to submit incidents with or without your LRZ username. The portal supports all browsers and mobile browsers.




The servicedesk can create an incident ticket for you.

+49 89 35831-8800