ALIs

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Contact, Support and Servicedesk

Servicedesk

For questions from special application areas, you may also directly contact members of the support team listed in the table below. However, we always recommend to submit an incident via our Servicedesk-Portal, via the simple Submission Site or by calling the Servicedesk. This will guarantee that your request will be processed on short order and all actions can be tracked.

Please always consult http://www.lrz.de/aktuell/ before reporting an incident.

Selfservice-Portal

Allows you to submit incidents, view old incidents and add additional information. Furthermore you can place orders according to the LRZ service catalog.

Important: This portal only works if you use MS Internet Explorer or Mozilla Firefox with enabled javascript.

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Simple Submission Site

Allows you to submit incidents with or without your LRZ username. The portal supports all browsers and mobile browsers.
 


 

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Servicedesk-Phone

Phone: +49 89 35831-8800

 Persons

High Performance Computing
Name Phone-Ext

+49 89 35831 -Ext

 E-Mail Area of support
Dr. Matthias Brehm -8773 Brehm(at)lrz(dot)de Group Leader: High Performance Computing. Fortran
Dr. Momme Allalen -8816 Allalen(at)lrz(dot)de Application support, quantum chemistry; optimization and scaling of HPC codes.
Dr. Reinhold Bader -8825 Bader(at)lrz(dot)de Parallel Programming and associated tools, performance libraries, Fortran. Change and configuration management of application software.
Dr. Alexander Block -8817 Block(at)lrz(dot)de Application support fluid dynamics and FE, optimization and scaling of HPC codes.
Iris Christadler -8861 Christadler(at)lrz(dot)de Parallel Applications, Accelerators, C++ .
Dr. Nicolay J. Hammer -8872 Hammer(at)lrz(dot)de Intel Compilers, MKL, etc. .
Dr. Ferdinand Jamitzky -8727 Jamitzky(at)lrz(dot)de Java, Scripting, HPC Problem Management , Life Sciences.
Orlando Rivera -8827 Rivera(at)lrz(dot)de Application optimization and scaling, CFD and FE applications.
Dr. Volker Weinberg -8863 Weinberg(at)lrz(dot)de New programming languages and paradigms.
Cornelia Wendler -8857 Wendler(at)lrz(dot)de User administration and project management; HPC Statistics.
Remote Visualization and Virtual Reality
Jutta Dreer -8741 Dreer(at)lrz(dot)de Software and user support for virtual reality environments.
Dr. Ferdinand Jamitzky -8727 Jamitzky(at)lrz(dot)de Software and user support for remote visualization support.
Dr. Helmut Satzger -8764 Satzger(at)lrz(dot)de System Configuration. Software and user support for remote visualization support.
Grid Computing: Please consult the Grid Team's supoort pages